Frequently Asked Questions

Q: Will Wakatipu Heating & Refrigeration assist me with sizing & installing my new heat pump or refrigeration unit?

A: Yes, we will come to site & give you a free quote for the unit and installation.


Q: Does Wakatipu Heating & Refrigeration service my heat pumps?

A: Yes, we service all refrigeration systems, from your household heat pump to your multi story ducted systems.


Q: Will I need an electrician?

A: No, we work in with another electrical company to get your units running as soon as they are purchased and installed. However if you would like to use your own electrician let us know.

Q: Do you repair household fridge/freezer?

Yes, we can often tell within the first hour if the unit is worth repair or to get a new unit.

Q: Do you charge a call out fee?

A: Yes, we do charge an initial $20 call out fee depending on the location of the job.